Stop losing track of equipment repairs across your restaurants.
EquipTrack gives multi-site franchisees one QR-based workflow for repair requests, technician dispatch, asset history, warranty tracking and repair-cost visibility across every restaurant.
Dashboard Overview
Welcome back. Here's what's happening across your facilities.
Total Equipment
10
1 pending
Open Requests
4
1 require approval
Services This Month
5
Completed
Monthly Spend
$2,607
AUD this month
Loud grinding noise and leaking fluid from HVAC unit.
Motor burned out. Belt non-operational.
Coffee machine pressure inconsistent during peak.
Built for multi-site
QSR franchise operators
Multi-site repair management
gets messy fast.
Add a few restaurants and every one handles broken equipment its own way. Requests scatter across texts, emails and group chats, and repair history disappears the moment the job is done.
Restaurant 1 texts a technician directly — and no one else ever sees it.
Restaurant 2 emails the area manager, who forwards it on and hopes it gets booked.
Restaurant 3 waits until the equipment fails during peak service before anyone acts.
You only find out when the invoice lands — long after the callout.
Nobody knows whether to repair, replace, or claim it under warranty.
Every one of these is a repair that's untracked, unbilled, or under-claimed — across restaurants you can't see at once. EquipTrack puts them all in one place.
Every asset, fault, repair
and cost across every restaurant.
From the QR scan a restaurant does in seconds to the repair spend you see at month end — one workflow, every restaurant.
One operating view across every restaurant.
See open repair requests, repair spend and technician workload for all your restaurants from one command centre — instead of chasing area managers for status. Filter to a single site or watch the whole network.
- Live repair status across every restaurant
- Repair spend by restaurant, month over month
- Spot the restaurants costing you the most
Dashboard Overview
Welcome back. Here's what's happening across your facilities.
Total Equipment
10
1 pending
Open Requests
4
1 require approval
Services This Month
5
Completed
Monthly Spend
$2,607
AUD this month
Loud grinding noise and leaking fluid...
Motor burned out. Belt non-operational.
Stop restaurant managers guessing who to call.
Every request lands in one queue, routed to the right technician or contractor for that site — not a personal phone number only one manager knows. Approve, assign and dispatch from your dashboard, with a full record of who did what.
- Requests routed to the right tech per site
- Approve & dispatch from one queue
- Full audit trail — no more lost callouts
Service Requests
Review, approve, and assign incoming maintenance requests.
| Ref # | Equipment | Urgency | Status |
| REQ-001 | HVAC Unit A - Roof | Urgent | Pending |
| REQ-005 | Conveyor Belt System | Urgent | In Progress |
| REQ-004 | Coffee Machine | Soon | Completed |
| REQ-003 | Backup Generator | Routine | Assigned |
Casual staff can report a failed asset in under 30 seconds.
Every asset gets its own QR code. When something breaks, whoever's on shift scans it, taps the fault and submits — no app to install, no login, no training. The request reaches the right people instantly with the asset already attached.
- Report a fault with a phone camera scan
- Asset, restaurant & history attached automatically
- Works for any shift worker — no app, no training
HVAC Unit A - Roof
Last Serviced
2025-02-15
Total Services
2 completed
Service History
Loud grinding noise and leaking fluid...
Notice an issue?
Submit a request and our team will be notified.
Built for the way franchise networks actually run.
Warranty leakage alerts
Get alerted before a warranty lapses, so repairs get claimed — not paid for twice.
Scheduled maintenance
Plan recurring service per asset so equipment is less likely to fail mid-shift.
Repair cost by restaurant
See repair spend per restaurant and per asset, month over month.
Every restaurant, one login
Owners, area and facilities managers see the whole network in one place.
Live in an afternoon.
Three steps to put every restaurant's repairs on one workflow — no rollout project required.
Label every asset, in every restaurant.
Catalogue your equipment per restaurant and stick on a QR label. Each asset now carries its own service and warranty history.
Restaurants scan the moment it breaks.
Whoever is on shift scans the asset and submits a repair request in seconds — no app, no training, no group chat.
Route, dispatch, track the cost.
Send it to the right technician, follow the repair to resolution, and see the cost against the asset and the restaurant — across your whole network.
restaurants — where multi-site repair chaos begins, and where EquipTrack earns its keep.
to report a failed asset by QR scan — fast enough for any shift.
apps for staff to install — they scan with any phone camera.
of requests, callouts, warranties and costs in one place — across every restaurant.
See it before you commit.
Here's the product doing the work: the report you'd get, the workflow it replaces, and the pilot you'd start with.
Know exactly which restaurant is costing you.
Repair spend by restaurant
Last 90 days · AUD
Bondi Junction
7 callouts
Parramatta
5 callouts
Chatswood
4 callouts
Penrith
3 callouts
$1,120 of these repairs were under warranty — flagged for claim instead of paid twice.
Every repair, on the record.
Label & scan
QR-tag every asset in 3 restaurants and import warranties.
Route & dispatch
Repair requests flow to the right technician per site.
First report
Your first repair-spend-by-restaurant report lands.
Simple, flat pricing.
One plan, every feature. AUD, no lock-in, and a 14-day free trial — no card until it ends.
Pro
Everything you need to run repairs across your restaurants — no caps.
- Unlimited restaurants
- Unlimited assets & technicians
- QR code generation & scanning
- Repair request management & dispatch
- Scheduled maintenance
- Warranty tracking & expiry alerts
- Repair-cost reporting by restaurant
- Real-time dashboard & analytics
- Email notifications & priority support
Managing a larger group? Book a demo →
Price EquipTrack against what it stops. One recovered warranty claim, one avoided repeat callout, or one surprise invoice caught across your restaurants will usually cover a month — before you count the time your managers get back.
Get a free 3-restaurant equipment
workflow audit.
We'll map how repair requests, contractors, warranties and costs currently move across your restaurants, then show where EquipTrack would clean it up.