Definition

CMMS (Computerized Maintenance Management System)

A CMMS is software that tracks an organization's equipment, schedules preventive maintenance, manages work orders, and stores service history. In restaurants, a CMMS replaces the spreadsheet-and-clipboard system most operators inherit, giving managers one place to see what was serviced, by whom, and when each asset is next due.

Traditional CMMS platforms (UpKeep, Limble, MaintainX, Fiix) were built for manufacturing and adapted to hospitality. Restaurant-focused CMMS tools — EquipTrack included — are designed around the realities of a working kitchen: high staff turnover, mixed-tenure equipment, warranty deadlines, and a non-technical user base.

Core CMMS capabilities to look for in a restaurant context: QR-code asset tagging, mobile-first work orders, scheduled PM with reminders, warranty expiry tracking, vendor management, and cost-over-time reporting per asset.

Related terms

Sources

  1. Wikipedia: CMMS
  2. IBM: What is a CMMS

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